- This item is covered by our 90-DAY RETURN policy.
Personalized item cannot be returned unless it is defective or damaged.
- 1. Incorrect order was delivered
- You are re-eligible ask to send your original order again or place the equivalent new order instead of incorrect within 5 working days of the delivery date. Please contact our support team at firstname.lastname@example.org before to discuss all the details and desired option. The shipping fee is on bestanniversarygifts.
- 2. Order was damaged
- You are eligible for 30% discount for your next order if the order arrives damaged. Please contact our support team at email@example.com and send us the photos of damaged tiles.
- 3. Partial refunds
- If you are dissatisfied with your purchase for any reason but still wish to keep the item, you can negotiate a discount for your next order with us for an amount that is agreeable to both parties. Please note that while you may request a future discount, we are not obligated to provide one and, depending on your reason for the request, may prefer that you return the item for a full refund instead. If you return, please email to get the address through customer service.
How to initiate a refund?
- Please contact us at firstname.lastname@example.org and describe your problem with the order. Please attach the necessary photos to confirm your claims.
- Soufeel Jewelry Limited
- Room D, 10/F, Tower A,Billion Centre, 1 Wang Kwong Road，HongKong
- Service Telephone: +86 451 8716 6575
•Only the head is customized,and the body is made according to the product pictures!
•The size is the stature of the person standing from head to toe, isn't the actual height of the person while sitting or lying.
•The Stationary Head can make for any hairstyles,and the Bobble Head only can make short hairstyles.
•This item requires 5-7 business days to handcraft.
•365 days warranty
Product material: Polymer clay
- PRODUCT DETAILS
You can choose the delivery method during checkout:
Standard Shipping : - Free shipping over
Delivery usually takes 7-10 business days
Express Shipping :
Delivery usually takes 3-5 business days
Please note that the time frame mentioned above doesn't include production time.
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